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Bradley Weisner, MD

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Urologists & Urology Surgeons

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Urology Specialists of The Carolinas - Matthews Townsip Parkway

Matthews, NC

Urology Specialists of the Carolinas

Charlotte, NC
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Bradley Weisner, MD
Urology Specialists of The Carolinas - Matthews Townsip Parkway
(10 Reviews)
> Get Phone Number & Directions
1450 Matthews Township Parkway, Suite 350 Matthews, NC 28105
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Staff
3.5 star average for Staff
Dr. Weisner took care of me with a minor urological issue. He was timely and thorough and very sensitive to my modesty. He ran the tests I needed immediately in the office. He listened to all of my concerns and I felt reassured by his manner and the explanation of my diagnosis. I would recommend him.
by Cynthia xxx.xxx.0.42
June 05, 2017
The doctor was great. The waiting room staff were distant and aloof. The environment in the waiting room was "outdated and clinical" for lack of a better term...I felt like I was visiting a doctor's office from the 70's when I was a kid. I had to wait 5 weeks for a first available appointment. Then I waited more than a half hours in the waiting room even though I had completed all paperwork prior to arriving for my visit and I then waited an hour in the exam room for the doctor. Novant however, scheduled my CT Scan within 24 hrs of my initial dr's visit and offered several appointment offers. My follow-up appointment was scheduled for 1 month after my initial dr's appointment, but the CT Scan took place just 2 days after my initial visit with the doctor. I sent the email below to the dr's office on 7-25-16...

Good Morning, hope everyone's day is off to a great start! I actually had my CT Scan last Wednesday, 7-20-16. I was wondering if my follow-up appointment is going to be moved up from 7-25-16 to an earlier date? Whatever my issue is, there are times when it causes me a great deal of pain. It was so bad Saturday night that I was not able to sleep at all...that is not an exaggeration. However, it was not that bad last night and I was able to sleep. It is just so unpredictable. Thank you for your time and have a great day!

This was their response...word for word...

From:The Office of Bradley K Weisner, MD
To:
Date:07/25/2016 2:31 pm
Subject: Update Regarding Appointment Request
At this time there is no available appointments prior to your 8/18/16 appointment. Please call us anytime to see if there is a cancellation we can put you in.

No concern for the pain I described being in, not polite, not "warm", no offer to make me aware of any cancellations, but put the responsibility on me to call them to see if their had been any cancellations...WOW!... and of course, no actual signature.

I guess to sum this experience up, in closing, I would say that other than my experience with the doctor himself, I had a terrible experience. Let me correct that actually, the nurse that came to take me from the waiting room to the exam room was great as well, very warm, very personable. The uncaring "vibe" put off by the rest of the staff made all of the waiting and the overall visit a very unpleasant experience.

Michael
by Michael McFarland xxx.xxx.65.51
July 26, 2016
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Does this provider welcome questions?
Absolutely
by lane mullis xxx.xxx.69.108
June 22, 2014
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you experience unnecessary pain during your visit?
No
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.79.90
April 06, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 30, 2012
Did you feel safe in this urologist's care?
Absolutely! I knew I was being cared for by an expert!
Is this urologist easy to reach in an emergency?
Yes, they answered my call right away
Does this urologist promptly return your phone calls?
Yes
by Anonymous
December 30, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this urologist listen to your input and concerns?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office easy to locate?
Fairly Easy
Did this provider have reasonable prices?
Yes
by Anonymous
July 22, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to find parking at this urologist's office?
Not really, but I found a spot
by Anonymous
June 09, 2011
Did this urologist leave you unattended for an extended period of time?
No, I was always attended to
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to make an appointment with this urologist?
Yes! It was effortless!
How would you compare this urologist to others in his/her field that you have visited?
There is no comparison!
by Anonymous
April 13, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
March 18, 2011
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Map and Directions
1450 Matthews Township Parkway, Suite 350, Matthews, NC 28105