Ronald W Douville, OD

Ronald W Douville, OD
395 DANIEL WEBSTER HWY, SUITE 2 MERRIMACK, NH 03054
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They are always prepared for my appointment and remember everything about me. Their office was clean enough, nothing special though. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Anonymous
February 16, 2012
Did this provider have reasonable prices?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
February 10, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
February 01, 2012
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
January 24, 2012
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
January 22, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
January 09, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 27, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider give unbiased advice?
Yes
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider use excessive foul language?
No
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
December 15, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 10, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
November 07, 2011
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