Directory > Providers > Eye Care > Optometrist > NH > Merrimack > Ronald W Douville, OD > Reviews

Ronald W Douville, OD

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Ronald W Douville, OD
(80 Reviews)
> Get Phone Number & Directions
395 DANIEL WEBSTER HWY, SUITE 2 MERRIMACK, NH 03054
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
October 18, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
October 06, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
September 30, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
September 15, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 31, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Anonymous
August 29, 2011
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous
August 18, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Anonymous
August 10, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this optometrist to others?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 09, 2011
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous
July 25, 2011
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Map and Directions
395 DANIEL WEBSTER HWY, SUITE 2, MERRIMACK, NH 03054