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Douglas Zhang, MD

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Douglas Zhang, MD
Family Medical Group
(15 Reviews)
> Get Phone Number & Directions
13851 E 14th St Ste 102 San Leandro, CA 94578
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Dr Zhang has been my primary doctor since about 2005. No matter where I have moved in the San Francisco bay area, I have continued to see Dr. Zhang. He is very attentive, enthusiastic, and addresses all of my concerns. He is also willing to refer me to a specialist whenever necessary. He is humble, a real gentleman, and always has a smile. A credit to the profession.
by Denise Silberman xxx.xxx.15.234
April 13, 2016
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Anonymous xxx.xxx.68.67
October 09, 2014
Was this family doctor's staff friendly?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous xxx.xxx.20.83
August 21, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Carmen xxx.xxx.164.218
July 26, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel safe in this provider's care?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this family doctor use current and safe equipment?
Yes
by Anonymous xxx.xxx.250.179
February 26, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.74.66
November 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Miriam Villa xxx.xxx.88.234
April 24, 2012
I wouldn't think twice about sending my friends and family here. They are very good at what they do. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Bob
February 22, 2012
Was this family doctor friendly?
Friendly Enough
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
August 21, 2011
Their staff is very friendly and professional. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I wasn't worried about their equipment. It was safe and well taken care of.
by JoAnn N.
May 03, 2011
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Map and Directions
13851 E 14th St Ste 102, San Leandro, CA 94578