Family Dental Center

Family Dental Center
Family Dental Center 10501 Lakewood Boulevard Suite A Downey, CA 90241
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Consumer Feedback

(15 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did this provider use excessive foul language?
No
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by VICTORIA xxx.xxx.154.242
March 14, 2013
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I was completely UNsatisfied with my visit. Waste of time and money if you ask me. The staff wasn't very friendly or welcoming. I probably wouldn't take kids here. I'm absolutely positive that I would have gotten better service anywhere else. I couldn't believe how rude and inconsiderate they were, especially the front desk receptionist. It is very annoying how after the exam they escort you to the financial office.
by daisy xxx.xxx.159.114
January 30, 2013
My husband and I were very unhappy with this dentist.. The ladies on the front desk were rude, and everytime I'd call to make an appt. they would keep me on hold for long or just didn't come back to me... They were never flexible with our schedules, since they are not open on weekends, I had to leave work early everytime I had an appt... The scheduled times were inconvenient, and when I'd go in and tell them what my problem was, they'd end up working on some other area in my mouth.. And lastly, yes, they take you on your scheduled time however, once seated in one of the rooms you wait for a long while before the dentist comes in to see you.... Will not be going back.. Was a patient for 2 years and unhappy...
by virgo1 xxx.xxx.86.4
September 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.149.46
August 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.238.163
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.64.82
July 09, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.108.67
April 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by bass xxx.xxx.237.51
April 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.58.91
April 03, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.33.115
March 05, 2012
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