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Luisa Sztern, MD

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Luisa Sztern, MD
FAMILY PRACTICE
(71 Reviews)
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17200 NE 19 AVE NORTH MIAMI BEACH, FL 33162
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Consumer Feedback

(71 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by oldgirl xxx.xxx.129.210
March 05, 2013
I will never go to this place again. The staff is so rude and disrespectful. I went in for a woman wellins and they refused to give it to me because of a mistake by one of their staff. Leslie Calderon P.A disregrated me as i tried to explain to her what i was there for. Then an older man stepped in and basically told me I made the wrong appointment and would not be seem. Ironically I played the voicemail he left that confirmed I was there for a woman wellness. They never onced apologized and rushed me through my exam. This was the worst experience I've ever had and will not be going back.
by Queen xxx.xxx.120.174
February 14, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you leave the office feeling satisfied with your visit?
Completely!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Preston xxx.xxx.77.170
February 06, 2013
Does this provider promptly return your phone calls?
Yes
Did you feel safe in this provider's care?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.92.114
January 14, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.5.252
January 03, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.218.71
December 06, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider show attention to detail?
Kind of, but not very much
Were you able to relax during your appointment?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Lu xxx.xxx.129.210
November 19, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was the waiting area spacious?
Yes, extremely spacious
by Flora xxx.xxx.98.28
November 09, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.192.28
August 28, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.49.133
August 20, 2012
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Map and Directions
17200 NE 19 AVE, NORTH MIAMI BEACH, FL 33162