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Luisa Sztern, MD

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Luisa Sztern, MD
FAMILY PRACTICE
(71 Reviews)
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17200 NE 19 AVE NORTH MIAMI BEACH, FL 33162
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Consumer Feedback

(71 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider rush your appointment?
No
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
February 05, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
February 02, 2012
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by JUDITH
January 16, 2012
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
December 20, 2011
They made the extra effort to make sure every question and concern I had was addressed. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I have already sent so many people here. They truly deserve more recommendations than I can give! They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by S. Ruiz
December 10, 2011
The waiting room here is spacious but It would get full . I got an appointment quickly. I would have to wait long most of the times. I was confident that they were using the latest treatment methods. They have a very good professional reputation. I know that I'm under the care of an expert. They are really friendly there.
by Gloria
November 29, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
November 29, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider have helpful information available online?
Yes
Was this provider's office clean?
It was satisfactory
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 26, 2011
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
October 20, 2011
Was this family doctor friendly?
Friendly Enough
Does this family doctor use current and safe equipment?
Fairly current
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office too cold?
No, it was fine
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
October 11, 2011
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Map and Directions
17200 NE 19 AVE, NORTH MIAMI BEACH, FL 33162