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Parkway Dental Associates

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Parkway Dental Associates
Parkway Dental Associates
(23 Reviews)
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1977 Scenic Highway North Suite D Snellville, GA 30078
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
DO NOT give them your credit card info! they hire thieves who will rip you off!!
by Al Lewis xxx.xxx.105.95
April 14, 2017
Hello,

I just want to say that I was very pleased by my experience at Parkway Dental in Sneelville, Ga. I am in as a new patient recently and saw Dr. Patel. I was taken back right on my appointment time and was taken care of. The lady that was taking my x-rays was Wendy and a girl named Jessica was taking care of me too. They did an amazing job getting me back and trying to make me feel at comfort. When Dr. Patel came in to look at my tooth that was hurting badly, I immediately felt at ease. He is the most soft spoken dentist I encountered. He was even able to take care of me on the same day! Thank you for getting me out of the pain I was in!!!!!!!!!!!!!!
by J.J xxx.xxx.100.146
April 17, 2015
Currently disputing charges for general cleaning services that were rendered. Was assured by office staff member that despite notifications from Insurance carrier Parkway would still be able to accept insurance provider. This assurance was made by an individual who is no longer at Parkway Dental (how convenient). Now I am being billed the full amount and the office is claiming account must be paid in full. I feel I was was lured in for what they knew would be one last visit as my carrier no longer lists them as a PPO.
by Don B xxx.xxx.176.76
August 12, 2014
I am having the same problems as some of the others. I paid a price for a service and signed off that I agreed to pay and then 3 months later I have a bill for almost $500 saying its past due. This was the first bill I ever received and they did not say I will owe them any more money. I also thought the dentist was in my network but he is not. I'm sure they knew this when they processed my claim before the procedure took place. Now, they want more money or it goes against my credit. They are not up front about the costs of dental procedures before it takes place. They are crooks.
by j16 xxx.xxx.6.67
June 25, 2014
Was this provider's staff friendly?
Yes
Did this provider have reasonable prices?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.119.226
January 30, 2014
I have been going to Parkway Dental since I moved to Gwinnett County. However, lately I've been having problems resolving my account. Donna Bell has not been honest and is charging me for a missed appointment - an appointment I know nothing about. Even though I have since evidence that these phone calls she's claiming we had never happened. I now have started getting passed due bills on charges that she told me I didn't have to pay. I have informed them that my husband and I won't be returning to this practice and no one even seems to care. That's quite disheartening. Reading the other reviews lets me know that I'm not the only one experiencing problems with this practice. Strangely I've had quite a bit of pain eating after getting fillings too. I was thinking it was just me but reading the other review had me rethinking some things.
by Tara xxx.xxx.18.72
September 21, 2013
All I have to say this dentistry is ridiculous. As a new customer you ask if my insurance is in their network and they tell you yes and even give you estimate as they look it up and tell you how much my portion of pay is. So you agree to pay and get your examine and month later I get a bill. I call and they explain that I was entered as a non network and that they will waive the fee. So thinking that it was corrected I go back six months later and I get an estimate and I pay my portion and month later I get another bill. I call and ask to look into my bill and they say they will call me back. Twice they did that and never called back. So on the third time they explain that my insurence is out of network and that I owe this portion and that the estimate and the portion I pay was just an estimate and that the real cost is pretty much up in the air. Donna who is the person that I dealt with said that she waiwed the first time just because I was upset and that she was certain that she told me it was a one time waive and my insurance was out of network. Well which dumbass is going to go back if they were told that they would have to pay a lot more because insurance is only going to cover so little especially when there are hundreds of dentist office that my insurance is in network. Also I am pretty sure there is a seperate estimate that they provide for those who are out of network and in network because I have been to other dentist throughout my life and they were pretty clear and accurate with providing what is and not covered.
Overall service is average but in the billing department they really need to get it together and clear for their customers.
by WK xxx.xxx.63.230
September 04, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.31.4
June 21, 2013
Does this dentist use current and safe equipment?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.44.176
May 14, 2013
My old dentist left after they moved into this new building. The new staff is not near as attentive as the old group. My bills have been triple what they were before and they can't seem to get the insurance portion straightened out. Even with the bill growing, they keep trying to sell me other expensive services. I think I am going to move my family's business elsewhere.

Their staff was friendly enough, but they didn't go out of their way to help me. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern.

I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here. I didn't have to wait at all after I arrived for my appointment. They have a beautiful new office, maybe that's why the bill is so high.
by Anonymous xxx.xxx.236.101
May 02, 2013
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Map and Directions
1977 Scenic Highway North Suite D, Snellville, GA 30078