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Premiere Dental Associates of Arlington Heights

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Arlington Heights, IL

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Premiere Dental Associates of Arlington Heights
Premiere Dental Associates of Arlington Heights
(36 Reviews)
> Get Phone Number & Directions
605 East Algonquin Road Arlington Heights, IL 60005
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Consumer Feedback

(36 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
terrible staff. they lied to me about patient's financial responsibility and wanted me to pay more than what the insurance allowed. When I did three way call with insurance on line and repeated what I was told by office staff, found out staff was lying.
by concerned patient xxx.xxx.109.198
January 08, 2020
The dentist's assistant had left for the day, so the dentist took full mouth x-rays, did exam and prophy. Dentist did not ask if I had full-mouth X-rays within the last year (of which I did). I was told by receptionist that my insurance would only pay for bite-wings I had to pay $144 for the full-mouth X-rays. I called the next day and was told that the dentist had asked me if I had full-mouth X-rays taken in the last year, of which he NEVER asked me. My co-pay was to be $5.00. I was also told that bite-wing X-rays are $69.00. They could of credited me the $75.00 difference but they refused to do do. I was also told it was my responsibility to inform them of my previosly taken full-mouth x-rays and not their responsibility to ask me if I had previos full-mouth x-rays taken. Very disappointed.
by sbarbiaux xxx.xxx.25.32
September 20, 2018
Outstanding and genuinely courteous Dentist (Dr. Killadar) and staff.
by Robert LaCursia xxx.xxx.203.140
October 12, 2017
Showed compassion and genuine concern for me!
by Bob xxx.xxx.195.162
August 19, 2015
Very Unhappy!..
1. The cleaning was painful.
2. Extra service and charge was not properly explained and was not covered by my insurance.
3. The staff were rude.
4. They never replied to my letter about an extra service and extra charge.
by Patient xxx.xxx.120.32
April 07, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.234.94
November 21, 2014
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.2.22
October 10, 2013
Never greated I just walked in and signed my name and sat down. I always ended up waiting. Once in the chair I waited even more. Dentist kept bouncing around from patient to patient. My appointments would always last like 1.5 hours because of this. One appointment there were 4 people in the little cubicle. 1 helping and the 2 others standing around. Always trainging and always had to remind the trainees to get clean gloves or a new instrument. I will not return to this dentist.
by K xxx.xxx.18.51
September 28, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Does this provider have helpful information available online?
Yes, but very little
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.55.152
April 09, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by Anonymous xxx.xxx.30.5
February 14, 2013
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Map and Directions
605 East Algonquin Road, Arlington Heights, IL 60005