Bay West Family Dental

Bay West Family Dental
Bay West Family Dental 30060 23 Mile Road Chesterfield, MI 48047
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Consumer Feedback

(24 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Great
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Absolutely
Was the Dentist able to take and develop x-rays in their office?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Did this dentist explain your dental procedure to you?
Absolutely
by Anonymous xxx.xxx.22.226
April 20, 2014
Were the waiting room chairs comfortable at this dentist's office?
They were average
Does this provider promptly return your phone calls?
Yes
Was this dentist friendly?
Extremely Friendly
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.99.205
April 11, 2013
I would have been a new patient here and so I obviously had a view questions. When I called t receptionist was extremely rude, I literally had to pry answers out of her, simple questions about hours and what I would need my first visit. She was so rude that I decided to take my business elsewhere. I never review places but I feel like the receptionist (Ashley was her name) needs to know that her sour attitude is taking away from this business.
by Unsatisfied xxx.xxx.96.246
March 21, 2013
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.194.101
June 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.159.105
May 24, 2012
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.227.86
April 27, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.93.89
March 15, 2012
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. I would never visit them again. I was very disappointed. I called because I had a very bad toothache under my bridge. The women that does the billing insisted that I get my gums scraped before I can see the doctor. I mentioned that I had a terrible toothache and she said thats what the doctor will tell me to do first. The next day I called and said I NEEDED to get in. I went in for an infection which they gave me antibiotics. The very next day I had an appt. for the root canal. The meds did not kick in so 6 shots later I had to reschedule. But, low and behold, they did the scraping on the same side of the toothache. That was two more shots! I have never been swollen or bruised like I was after that appointment. So I had to wait another week and a half for the doctor to be in the office. Now I am off to a Specialist because he could only do part of the root canal. My face is swollen once again and hurts to the touch! I will never go back there again!!!
by Tee'd Off xxx.xxx.131.220
March 01, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.82.199
February 13, 2012
Don't EVER go to this dentist!!!!!! The staff is very rude. I have gone back 3 times for molds for my crown and they still don't have it right.
by Lynn xxx.xxx.176.11
February 01, 2012
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