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Greenwich Family Dentistry

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Greenwich Family Dentistry
Greenwich Family Dentistry
(40 Reviews)
> Get Phone Number & Directions
2651 State Route 40 Greenwich, NY 12834
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Consumer Feedback

(40 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
MY wife made an appointment for me acouple of weeks ago. That appointment was for 9:50 this morning. Upon arrival, I was told my appointment was not until 11:10. Frustrating to say the least.
However, they did manage to get me in for a cleaning and exam.
Thank you. When I was leaving I was trying to schedule my next appointments. I ask for the week the kids were out for mid winter break in February. I was told yes, we have ...... on March 17th. I responded, no, Feb. 17th. which she responded Yes. However when I returned home and actually looked at the scheduled appointments, IT WAS MARCH 17TH!
Furthermore my wife pulled the paper work form when she scheduled my appointment. Guess what, 9:50 NOT 11:10.
by dave xxx.xxx.129.244
August 01, 2014
Did this provider rush your appointment?
Not too much, but somewhat
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Daisy Lynn xxx.xxx.167.83
December 09, 2013
I was told repeatedly that Dr. Mayo took my insurance. She sure did, but then cahrged me an $80 copay at the time of the visit AND billed me an ADDITIONAL $300 for 2 fillings! I thought it had to be a billing error but they insisted that I owe the full amount. That is not what I understood "we take your insurance" to mean. A participating provider should accept the insurance payment as full payment!
by Mike xxx.xxx.224.57
October 04, 2013
Was this provider's office too cold?
No, it was fine
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Sally xxx.xxx.40.167
September 30, 2013
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No
Was this provider's office too loud?
No, it wasn't too loud
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous xxx.xxx.49.165
August 23, 2013
Office manager is an "Office-Nazi" because they charge 62 bucks for missed appointments. "That's our policy!" Take it or leave it, attitude.

Never saw the dentist at all. Had read this blog previously and saw they have a problem, saw the same problem on arrival. So I left.
by adsf xxx.xxx.251.179
June 19, 2013
If your looking for a great dental office I say you need to go to Greenwich Family Dentistry. When I called to schedule a cleaning appointment Diane took all my insurance information and told me what I could expect during my first appointment. Dr. Mayo and Tiffany answered all my questions. It was nice to know what I was told is what I got. Thank you for a great experience.
by oreolover xxx.xxx.113.16
March 02, 2013
Like always I had a great experience at the Greenwich Family Dentistry. Tiffany was an amazing Hygienist. I did not mind having her hands in my mouth for the time it took to clean my teeth. Everyone was very personable. Diane was amazing I did not have my insurance card but by the time the cleaning was over she had all the information!
by Anonymous xxx.xxx.243.138
February 28, 2013
by Anonymous xxx.xxx.243.138
February 27, 2013
Did this provider answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
by PAMELA C xxx.xxx.32.4
February 26, 2013
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Map and Directions
2651 State Route 40, Greenwich, NY 12834