Family Dental Care Associates - Sears Northgate

Family Dental Care Associates - Sears Northgate
Family Dental Care Associates - Sears Northgate Northgate Mall Cincinnati, OH 45247
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Consumer Feedback

(59 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
The wait time is to long and the waiting room is to small
by Brandy xxx.xxx.59.188
August 08, 2015
Horrible phone service. The women on the phone are very rude. In the office they make you wait an hour or more past your appointment time. They do nothing to comfort small children but will not let you even walk them back to the room, let alone stay with them. Not pleased at all with any of the service there.
by Becky J. xxx.xxx.90.2
July 27, 2015
Ddin't like the fact they charged a $10.00 fee above the charges they submit to the insurance companies they said it is to help with the cost of gloves and masks but don't feel it is necessary everytime you have an appt if you go more than 2 times it adds up. I was just in for a consult and was told I had a $15.00 co pay told the FD person I didn't think I did she checked my ins and said I needed to pay $10.00 for the infection control fee told her I didn't think it was necessary just for the consult and told me I could not be seen if I didn't pay so I left. I really liked the dentist but not that $10.00 fee everytime of an appt.
by Kathy xxx.xxx.236.9
May 12, 2015
Longest time I have ever waited in my entire life! Told them to take me off their list and was going to look for a new dentist! One hour and fifteen minutes and still did not call my name and didn't care that I left either!!!
by Laura xxx.xxx.64.27
March 05, 2015
Horrible. Rude staff, dirty waiting room. Admitted over the phone they overbook and don't care how long you wait, and don't care or specifically, REFUSE to have parents in the treatment area, b/c "kids behave better without parents."

I wouldn't recommend them to anyone, EVER.
by DT xxx.xxx.16.218
October 28, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.190.156
October 16, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider seem well-trained and experienced?
Yes
Did you feel that your waiting time was acceptable?
Mostly
Does this provider listen to your concerns and respond respectfully?
Yes
Does this provider maintain a professional appearance?
Yes
by Anonymous xxx.xxx.45.62
September 22, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did this dentist thoroughly examine your teeth?
Definitely!
Did you receive sample toothbrushes or toothpaste to take home?
Yes
How would you compare this provider to others in his/her field that you have visited?
The best
by Anonymous xxx.xxx.244.138
August 25, 2014
sucks
by fuckoff xxx.xxx.173.247
July 22, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
by Anonymous xxx.xxx.65.203
June 17, 2014
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