Modern Family Dental

Modern Family Dental
Modern Family Dental 12340 Southeast Sunnyside Road Clackamas, OR 97015
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Great staff! Everyone is very professional and helpful.
by Milly xxx.xxx.0.22
December 19, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Did this provider spend time asking questions and listening to you?
Definitely
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous xxx.xxx.249.132
October 14, 2014
The best service EVER! My family and I have been going to Modern Family Dental for over 12 years. During the course of time I was able to get to know Dr. Nathan Lee, Dr. Penny Lee, and Dr. Alexis Ly. The dentists and the staff members were courtesy and professional. They have taken the time and effort needed to get to know me, my spouse, and our three children. The office always have toothbrushes and toothpaste whenever we came in. The service is always fast and professional. The dentists are extremely competent and my family and I have been smiling great smiles from our first visit!!!
by D. Larsen xxx.xxx.139.74
March 27, 2014
Amazing service! Extremely professional. I came into the office to get a cleaning done. Was greeted promptly and quickly seen by Dr. Alexis Ly. She was very friendly and helpful. Asked me multiple times whether all my questions have been answered and whether there was anything else she can do for me. This was not just professional service, but personal service.
by Andrea L xxx.xxx.190.249
March 22, 2014
STAY AWAY FROM THIS OFFICE!! They don't bother to contact your insurance company to find out if you have coverage. I have insurance and knew my insurance covered 50% but only for a FIRST crown. I didn't know this. I was in the chair with a broken (at the gum line) tooth/crown in my lap.They handed me a financial paper to sign. They hadn't bothered to call my insurance. If they had, they would have known this visit WAS NOT COVERED. Instead I was forced to sign or they wouldn't start treatment. Now I have a $1700 bill to pay. Had I known about the FIRST CROWN coverage, I would have gone back to the dentist who originally put the crown on and they would have had to redo it. UMMMM, why do other dental offices call insurance B4 treatment is started, LIKE IT'S STANDARD PROCEDURE, but not with this dentist.
by Anne xxx.xxx.235.154
February 05, 2014
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.181.128
January 03, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
by Anonymous xxx.xxx.209.108
November 06, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer flexible appointment times?
Yes
Does this dentist use current and safe equipment?
Yes
by Andrea xxx.xxx.213.25
January 23, 2013
Was this dentist friendly?
Extremely Friendly
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.209.8
September 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.247.31
July 19, 2012
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