Kamna Kapil, MD

Kamna Kapil, MD
Baylor Family Medicine Coppell 878 S. Denton Tap Rd, #250 Coppell, TX 75019
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Consumer Feedback

(136 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
February 17, 2012
They always take that extra step to make me feel special. I always enjoy my appointments here. I didn't have to wait at all after I arrived for my appointment. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Nop
February 15, 2012
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. Their prices were very fair. The level of care you get for the price is outstanding.
by Sharen Naico
February 11, 2012
Did this provider have reasonable prices?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this family doctor's staff friendly?
Yes
by Anonymous
February 06, 2012
Was this provider's office too cold?
No, it was fine
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 30, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Their office was clean enough, nothing special though.
by Gigi
January 25, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 23, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
January 20, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider rush your appointment?
No
by Anonymous
January 18, 2012
They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Ash
January 16, 2012
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