Bradley Malcolm, MD

Bradley Malcolm, MD
Richeson Drive Pediatrics Inc 105 Richeson Dr Lynchburg, VA 24501
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Consumer Feedback

(64 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Sonny Martin xxx.xxx.121.41
October 15, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer flexible appointment times?
Yes
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.123.4
May 25, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.32.251
May 14, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you recommend this pediatrician to others?
I Already Have
Did this provider listen to your input and concerns?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.67.125
May 04, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this pediatrician friendly?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
by Anonymous xxx.xxx.163.230
April 20, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider promptly return your phone calls?
Yes
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
by Anonymous xxx.xxx.0.15
April 10, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does the pediatrician get upset when you seek a second opinion?
Somewhat, it made me a little nervous
by Jen xxx.xxx.146.134
February 25, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Would you recommend this pediatrician to others?
I Already Have
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.55.219
January 30, 2013
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.114.214
January 07, 2013
Does this provider remember you by name?
Sometimes, but not always
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.244.2
December 06, 2012
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