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Bradley Malcolm, MD

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Jason Coleman, MD

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Bradley Malcolm, MD
Richeson Drive Pediatrics Inc
(64 Reviews)
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105 Richeson Dr Lynchburg, VA 24501
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Consumer Feedback

(64 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous
December 05, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
November 15, 2011
The parents in my community respect them, and recommended that I bring my child there. They are one of the kindest, most caring staff I've ever dealt with. It doesn't matter how many times I call with a question or concern, they were always happy to help me. My son and daughter see Dr. Mandeville and she is a wonderful pediatrician and person. My children have been patients there for over 12 years.
by ldenton
November 14, 2011
Did this provider use excessive foul language?
No
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 07, 2011
Would you refer this provider to a family or friend?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
by Anonymous
October 20, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
by Anonymous
October 03, 2011
Was this provider late to your appointments?
No, they were on time
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was the waiting area spacious?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 21, 2011
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
August 18, 2011
Would you recommend this pediatrician to others?
I Already Have
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 14, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you refer this provider to a family or friend?
Yes
Do other parents within your community respect this pediatrician?
Yes, they are respected
by Anonymous
August 09, 2011
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Map and Directions
105 Richeson Dr, Lynchburg, VA 24501