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Crossroads Regional Hospital

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Crossroads Regional Hospital
Crossroads Regional Hospital
(17 Reviews)
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110 John Eskew Drive Alexandria, LA 71303
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Consumer Feedback

(17 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.0.74
June 19, 2014
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous xxx.xxx.204.55
November 03, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous xxx.xxx.129.3
May 15, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by almasnal xxx.xxx.177.175
January 20, 2013
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous xxx.xxx.96.150
December 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.253.100
July 27, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. It was pretty hard to find the building, but I eventually found it. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. My spouse was taken their on a tues, 1 week later I still haven't received any words from the doctor she is assigned to, I called everyday to try to speak to him, left my number, but he did not returned my call. Upon observing the place on my first visit, I wasn't impressed, the staff looks very unprofessional, they gave my the run-around, and they also required me to have a patient code, which my spouse have to give me, that took 3 days to happen. I think that they are prolonging the stay, so that they can collect more money from the patient's family through medical coverage.
by RBanados xxx.xxx.3.5
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Thomas V xxx.xxx.109.4
May 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.114.169
May 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.250.249
April 12, 2012
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Map and Directions
110 John Eskew Drive, Alexandria, LA 71303