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Ashland Convalescent Center Inc

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Ashland Convalescent Center Inc
Ashland Convalescent Center Inc
(13 Reviews)
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906 Thompson St Ashland, VA 23005
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Consumer Feedback

(13 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
This add email crap is just another reason never to go here.
by e.rebus xxx.xxx.242.92
March 23, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility's staff friendly?
They were decent
Would you recommend this senior care facility to others?
Absolutely Not
by Mary xxx.xxx.193.108
May 06, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office too cold?
No, it was fine
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.204.213
December 30, 2013
by Anonymous xxx.xxx.73.103
January 04, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was this provider's office clean?
No, I didn't feel comfortable at all
by Anonymous xxx.xxx.181.81
October 22, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.141.204
July 30, 2012
I wouldn't recommend this place to anyone. The staff that work the floor are very helpful a.d polite to the guests and residents. The administrative staff are very rude and disrespectful. They care more about money then filling the needs of the residents. They listen to your complaints and say they will do something about them but when you go to follow up on them they act as if they have no memory of the conversation. Residents are getting hurt and so are the staff due to antique equipment or not enough supplies and staff.
by very disappointed
February 07, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was the waiting area spacious?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
January 12, 2012
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider rush your appointment?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
December 12, 2011
This is a pleasant nursing home, but it has no helpful information available online, apart from their address and phone number. They just have a basic listings page.

The staff seemed to respect patients. They are always polite and never use foul language, which I really appreciate.

They paid attention to me and all of my questions were answered.
by reader7
December 12, 2011
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Map and Directions
906 Thompson St, Ashland, VA 23005