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Rose Lane Health Center Inc

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Rose Lane Health Center Inc
Rose Lane Health Center Inc
(15 Reviews)
> Get Phone Number & Directions
5425 High Mill Ave NW Massillon, OH 44646
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Anonymous xxx.xxx.168.244
July 24, 2016
The turnover here is terrible and the moral is low. Patients wait a long time for someone to come to their room when they put on their call light. They spend lots of money to make the place look nice but little effort in making the staff and patients happy. I gave 2 stars because the aides who are there at least make an effort to take good care of the patients.
by anonymous xxx.xxx.11.172
April 22, 2014
Before this facility went to Sprenger, it was an above average facility. Patients were always seen out in the common areas and they were busy and seemed content. Now the place is like a ghost town...no patients are out socializing. My mother went here. She would have to sit in her own waste for sometimes over an hour. The staff ignored our concerns about her. Nurses were indifferent and rude. I would find my mother in tears many times. Please do not send your loved one here.
by Anonymous xxx.xxx.98.16
January 25, 2014
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.106.101
December 15, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.190.16
April 02, 2013
I worked for roselane, they are horrible to some staff, they are rude, I am so glad to be out of there, I would never put someone in that place.
by glad to be gone xxx.xxx.30.223
February 08, 2013
Was this provider's staff friendly?
Not Really
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.154.37
November 12, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.221.19
July 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.41.245
April 13, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Are you going to visit this provider again?
Sure
by Anonymous
February 27, 2012
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Map and Directions
5425 High Mill Ave NW, Massillon, OH 44646