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Pamela Royal, MD

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Pamela Royal, MD
Royal Dermatology & Aesthetic
(153 Reviews)
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7229 Forest Avenue, Suite 100 Richmond, VA 23226
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Consumer Feedback

(153 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I was given a polite greeting when I walked in. It was nice to be acknowledged. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Charmaine C.
June 24, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
June 23, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
June 20, 2011
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
No
Does this provider remember you by name?
No, and they don't make an effort to even try
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
May 25, 2011
They had a couple of interesting magazines, but their selection wasn't very impressive. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by annette
May 11, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it easy to make an appointment with this provider?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 10, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's staff friendly?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 02, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider have reasonable prices?
Yes
by Anonymous
April 26, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
April 20, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have helpful information available online?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
April 04, 2011
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Map and Directions
7229 Forest Avenue, Suite 100, Richmond, VA 23226