Pamela Royal, MD

Pamela Royal, MD
Royal Dermatology & Aesthetic 7229 Forest Avenue, Suite 100 Richmond, VA 23226
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Consumer Feedback

(153 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 17, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this dermatologist use current and safe equipment?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous
January 15, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 15, 2012
Were the waiting room chairs comfortable at this dermatologist's office?
Not at all; cheap and plastic
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was this dermatologist friendly?
Not at all
by Anonymous
January 13, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider have helpful information available online?
Yes
Was the waiting area spacious?
Yes
by Anonymous
January 11, 2012
The restrooms were very well-stocked at this provider's office. I was very comfortable the entire time. They have a very good professional reputation. I know that I'm under the care of an expert. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by wshunt
January 11, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 10, 2012
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
January 09, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you experience unnecessary pain during your visit?
No
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 05, 2012
Was this dermatologist friendly?
Extremely Friendly
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
January 04, 2012
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