Pamela Royal, MD

Pamela Royal, MD
Royal Dermatology & Aesthetic 7229 Forest Avenue, Suite 100 Richmond, VA 23226
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Consumer Feedback

(153 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Irie
February 22, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this dermatologist's staff friendly?
Friendly Enough
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
February 20, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
No, it was fine
by Anonymous
February 20, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Yes, they always put customers first
Was this dermatologist friendly?
Yes
by Anonymous
February 20, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider remember you and your circumstances at every appointment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
February 20, 2012
Did this dermatologist answer all of your questions?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 16, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
February 14, 2012
Did this provider prominently display their diplomas or business license?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider late to your appointments?
No, they were on time
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
February 14, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this dermatologist friendly?
Friendly Enough
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
February 13, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
February 09, 2012
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