Jay Mattingly, O.D.

Jay Mattingly, O.D.
150 N Beckley St. Lancaster, TX 75146
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Consumer Feedback

(92 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by LaTasha J xxx.xxx.100.114
February 04, 2013
Was this provider late to your appointments?
No, they were on time
Were the waiting room chairs comfortable at this eye care office?
They were average
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by sistahfya xxx.xxx.141.9
February 04, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.203.132
January 22, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have helpful information available online?
Yes
Would you refer this provider to a family or friend?
Yes
by Huntpo xxx.xxx.214.222
January 17, 2013
Did this provider have reasonable prices?
Absolutely!
Would you recommend this provider to others?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.4.118
January 03, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by andrea xxx.xxx.141.9
December 04, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider use current and safe equipment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.211.98
October 20, 2012
Did you experience unnecessary pain during your visit?
No
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office clean?
Yes everything was neat and sterile
by Stephanie xxx.xxx.228.54
October 17, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.250.6
October 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.101.63
September 04, 2012
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