Directory > Providers > Eye Care > TX > Lancaster > Jay Mattingly, O.D. > Reviews

Jay Mattingly, O.D.

Nearby

Eye Care

David Reagan, M.D.

DESOTO, TX

Paige A Pollard, O.D.

DESOTO, TX

William G. Dover, O.D.

Duncanville, TX

Tracey L. Yothers, O.D.

Duncanville, TX
Get Featured on Wellness.com > Learn More
Jay Mattingly, O.D.
(92 Reviews)
> Get Phone Number & Directions
150 N Beckley St. Lancaster, TX 75146
Add a Review

Consumer Feedback

(92 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 17, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 28, 2012
Would you recommend this provider to others?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
January 11, 2012
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Anonymous
January 04, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 12, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
October 05, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 16, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
August 11, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Anonymous
August 09, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Anonymous
August 01, 2011
Add a Review
Map and Directions
150 N Beckley St., Lancaster, TX 75146