Kenneth Cheng, MD

Kenneth Cheng, MD
1000 Stonewood Dr Ste 310 Wexford, PA 15090
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
January 13, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
December 07, 2011
Did this provider answer all of your questions?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
December 05, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider use excessive foul language?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 28, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
November 28, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider late to your appointments?
No, they were on time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 18, 2011
They paid close attention to me and all of my questions were answered. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. The Doctor is very professional in dealing with my son's eye care.
by Anonymous
October 11, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
September 19, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Would you refer this provider to a family or friend?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
September 14, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
September 09, 2011
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