Kenneth Cheng, MD

Kenneth Cheng, MD
1000 Stonewood Dr Ste 310 Wexford, PA 15090
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 13, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the waiting room chairs comfortable at this provider's office?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 11, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
June 29, 2011
Dr. Cheng is fantastic. My daughter began seeing him at 2 months old and she absolutely loves him. He can get her to smile anytime and is very knowledgeable. The office is comfortable and fun with toys and books for the kids, and the staff is great. They are incredibly nice and seem to absolutely love my daughter. I love going there and so does my daughter.
by Anonymous
June 27, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider friendly?
Very! The most welcoming office I've visited!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 23, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 20, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Outstanding -
by Anonymous
June 14, 2011
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
June 08, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 08, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
June 02, 2011
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