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OPTIGEN INC

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OPTIGEN INC
OPTIGEN INC
(59 Reviews)
> Get Phone Number & Directions
1351 13TH AVE S. 100 Jacksonville Beach, FL 32250
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Consumer Feedback

(59 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
This is by far the worse company i have delt with. They are hard to reach on the phone and when you finally get someone, they are very rude with you. I have been charged many times for equipment i have never received and despite several attempts (months) to get the situation resolved, still nothing. They keep on billing me sometimes with no specific explanations but "customer beginning balance" and the amount. You don't even know what your charges are. This company is a scam and a doesn't stand by its mission statement, but more for its bills statement, all they care about is billing veterans and other patients, nothing else. It doesn't even deserve a star and needs to be out of business. It is a shame for our nation to have such company.
by Thomas xxx.xxx.67.95
November 29, 2023
This company is dishonest and tries to scam people who have tricare. They are scamming our military members.
by j hart xxx.xxx.52.7
July 24, 2023
They are not professional and keep billing you for merchandise the you don’t need , nobody answers the phone, even to Tricare or Humana
If you are a veteran or military please don’t do business with this company
by Maria xxx.xxx.162.18
December 28, 2022
They will continue to send you products even a year after not informing you that your new insurance does not cover it anymore. You can call any number listed on the website but they will not answer the phone. 2hrs, 1,5hrs, 30min, 45 min and 1.25hrs on hold was my threshold, so maybe if I tried harder. Their mailboxes are also full so don't think you can leave a message
by John xxx.xxx.230.67
November 02, 2022
Hell! Pure hell! No body answers the phone. Don’t need products but they keep billing. No matter what time you try or when you try to leave message : nothing. Voice mail full, they even hang the phone up on you, Appreciate my call: bull turkey !
by Robert xxx.xxx.130.115
September 21, 2022
They do not answer the phone. I CANNOT order spare parts!
by lps xxx.xxx.234.59
June 23, 2022
Horrible customer service. Does NOT answer phone no matter what you enter. Thye just keep sending me supplies and charging me. I try calling to cancel and nothing. Rest assured the bill comes on time every time. About as shady as a company gets.
by Joe Suarez xxx.xxx.153.216
June 06, 2022
Impossible to contact. On hold for 40 minutes.
by ronald T Chavez xxx.xxx.196.113
April 04, 2022
How do you get a person to answer the phone - days of trying NO COMMUNICATION AT ALL. help, please. this is a human's life.
by smith xxx.xxx.204.155
March 04, 2022
Terrible service. They do not answer their phones for billing inquiries.
by Kitty xxx.xxx.247.141
February 03, 2022
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Map and Directions
1351 13TH AVE S. 100, Jacksonville Beach, FL 32250